Your Complete Guide to Kenya's Electronic Travel Authorization

All visitors including infants and children who intend to travel to the Republic of Kenya must have an approved Electronic Travel Authorisation (eTA) before the start of their journey.

Access the Official eTA Portal

Navigate to Kenya’s official eTA website at etakenya.go.ke. Be cautious of third-party sites that may charge inflated fees. The official government portal is your safest and most cost-effective option.

Important Security Note: Verify you’re on the legitimate government site by checking for “https://” and the correct domain name. If you’re uncertain about navigating official government portals, KIP Travels can guide you through the process or handle your application on your behalf.

Persons who are exempt from obtaining the Electronic Travel Authorisation (eTA) as per the KENYA CITIZENSHIP AND IMMIGRATION(AMMENDEMENT) RULES, 2025

View more details here >> https://evisa.go.ke/how-to-apply

Required Documents

Before starting your application, ensure you have the following:

Valid passport (minimum 6 months validity with at least one blank page)
Selfie or passport-type photo
Contact details (email & phone number)
Travel itinerary (arrival & departure)
Accommodation booking confirmation
Payment method (credit/debit card, etc.)

Crucial Tips for a Successful eTA Application: Avoid Common Mistakes

Over the years, our team at KIP Travels has helped thousands of travelers navigate the eTA process. Here are the most common mistakes we see—and how you can avoid them:

1. Passport Details Accuracy

The Problem: Even a single character error in your passport number or name spelling can result in denial or delays at immigration.

The Solution:

Type your passport number twice and compare them
Have someone else verify the details
Use copy-paste for complex passport numbers to avoid transcription errors
Ensure your name matches your passport exactly, including middle names and suffixes

2. Passport Validity Issues

The Problem: Applying with a passport that’s about to expire or doesn’t meet the 6-month validity requirement.

The Solution: Check your passport expiration date before starting. If it expires within 6 months of your intended travel date, renew your passport first, then apply for your eTA.

3. Photo Quality Problems

The Problem: Blurry, poorly lit, or non-compliant photographs cause automatic rejections.

The Solution:

Use a neutral, light-colored background
Face the camera directly with a neutral expression
Ensure good lighting with no shadows on your face
Avoid photos with sunglasses, hats, or excessive filters
Use a recent photo (ideally taken within the last 6 months)

4. Incomplete or Inconsistent Information

The Problem: Leaving fields blank or providing information that contradicts other parts of your application.

The Solution:

Complete every required field
Ensure your travel dates align with your flight bookings
Keep your story consistent—if you’re visiting for tourism, don’t mention business meetings in another section
Double-check that email addresses and phone numbers are current and working

5. Last-Minute Applications

The Problem: Applying too close to your departure date, leaving no buffer for processing delays or issues.

The Solution: Apply at least 2-3 weeks before your intended travel date. While eTA processing time is typically 3-7 business days, technical issues, payment delays, or the need for additional documentation can extend this timeline.

6. Using Unofficial Third-Party Sites

The Problem: Falling victim to scam websites that charge excessive fees or don’t submit applications properly.

The Solution: Only use the official Kenya eTA portal (etakenya.go.ke) or work with reputable, licensed travel agencies like KIP Travels that have established relationships with immigration authorities.

7. Ignoring Application Status Updates

The Problem: Missing requests for additional information or not noticing when your eTA is approved.

The Solution:

Check your email regularly, including spam folders
Log into your eTA account every few days to check status
Respond promptly to any requests for additional documentation
Set up email notifications if available

Ready to Make Your Kenya Travel Dreams a Reality?

At KIP Travels, we understand that travel planning involves more than just booking flights and hotels—it’s about ensuring every detail is handled correctly so you can focus on the excitement of your journey. Whether you need personalized guidance through the eTA application process, help understanding eTA requirements for your specific situation, or comprehensive travel planning services, our experienced team is here to help.

Let KIP Travels be your trusted partner for:

Expert eTA application assistance and review
Comprehensive travel visa services for Kenya and beyond
Personalized travel planning and itinerary development
24/7 support for all your travel authorization questions

Don’t let paperwork stand between you and your Kenyan adventure. Visit kiptravels.com today to explore our full range of travel services, get expert answers to your specific questions, or let us handle your eTA application from start to finish.

Your seamless journey to Kenya begins with the right guidance—and we’re here to provide it every step of the way.

Disclaimer: eTA requirements, fees, and processes are subject to change by Kenyan immigration authorities. Always verify current requirements on the official Kenya eTA portal or consult with licensed travel professionals like KIP Travels for the most up-to-date information specific to your travel situation.

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